Skip to main content

Create an appointment

1. Create an appointment.​

To create an appointment, click the "create an appointment" button in the top right.

Alternative text

A window will open, fill in the different fields and add the appointment.

2. Declare an agent as unavailable​

To declare an agent unavailable, click the "Agent unavailable" button.

A window will open, indicate the agent who is absent and then assign a new service to redirect the tickets.

3. Information about a visitor's appointments​

3.1 Display the day's appointments​

4. Export to .PDF.​

To export your ticket to PDF format, click the "PDF" icon. The ticket will open in a new tab and you will be able to print it.

5. Register one or more appointments​

To register an appointment, click the "appointment" icon.

You can register a single appointment for the visitor:

You can register all of the visitor's appointments:

6. Cancel one or more appointments​

To cancel an appointment, click the "delete" icon on the right:

To cancel all appointments of a visitor, click the "cancel" icon on the right:

7. Filters​

Different filters are available to help you find an appointment more easily.

8. View the history of an appointment​

You can view the history of an appointment by clicking this icon: