🇺🇸
EasyQueue
List of manuals
English
English
  • Lexicon
  • Logging on to Easyqueue
    • Go to the Easyqueue module
    • Connecting to Easyqueue
      • Login with username and password
      • Logging in with a username, password and 2FA double authentication
      • Logging in with a Microsoft account
    • Choose your language
      • On the login page before connecting to Easyqueue
      • After logging in to Easyqueue
    • Logging out
  • The dashboard
    • A diagrammatic view of ticket status
    • A diagrammatic view of appointment status
    • A view of generic data in figures
    • A graph of tickets by service
    • A graph of appointments by department
    • Ticket and appointment history
  • Queue management
    • List of offices
    • Connect to a desktop
      • Automatic connection to a desktop
      • Manual connection to a desktop
    • The desktop interface
      • The various buttons
      • Details of ongoing maintenance
      • The list of pending tickets
      • Leaving the office
  • Ticket management
    • Create a ticket
    • Declaring an agent absent
    • Search for a ticket
    • Ticket list
    • Possible actions on a ticket
      • Reading information
      • Editing a ticket
      • Export ticket as .PDF file
  • Managing daily appointments by visitor
    • Create an appointment
    • Declare an agent unavailable
    • Visitor appointment information
      • Display the day's appointments
      • Export ticket as .PDF file
      • Save one or more appointments
      • Cancel one or more appointments
    • Filter appointments by date
  • Administrative management
    • Office management
      • Create a new office
      • Modifying an existing desktop
    • Waiting room management
      • Creating a new waiting room
      • Modifying an existing waiting room
    • Kiosk management
      • Create a new kiosk
      • Modifying an existing kiosk
    • Service management
      • Create a new service
      • Modifying an existing service
    • Agent management
      • Create a new agent
      • Modifying an existing agent
      • Managing agent groups
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  1. Logging on to Easyqueue

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On the login page before connecting to EasyqueueAfter logging in to Easyqueue
PreviousLogging in with a Microsoft accountNextOn the login page before connecting to Easyqueue