Modifying an existing service

You can manage the various services using the "Action" icons.

By clicking on "Sub-Service", you can enter a sub-service if required.

Click on "Edit" to modify the service information.

Change the required information, then click on "Edit".

Click on "Schedule" to access the schedule for this service.

Click on "Schedule" to access the schedule for this service.

You can edit the time slots for each day, as well as the number of agents, by clicking on "Edit".

Modify existing time slots, or add new ones by clicking on "Ad".

Then click on "Save" to finalize your changes.

• By clicking on "Activate/deactivate", you can change the activation status of the service.

• Finally, to delete a service, click on "Delete".